Privacy Policy

Last updated: 11/05/2026

CONTROLLER: CAST COIN PAGAMENTOS LTDA, CNPJ 64.381.840/0001-24, Rua Santa Cruz 2187, sala 10 - Caixa Postal 9481, Vila Mariana, São Paulo - SP, CEP 04121-002.

Welcome!

At Cast Coin, the security of your data is a priority. This Privacy Policy details how we collect, use and protect your information when using our platform.

About Cast Coin

We are a platform that facilitates payments and interactions between content creators and their fans, providing technology for monetization.

Data Collection and Processing

To enable our services, we need to process certain personal information, always in compliance with applicable legislation.

Data we collect

The information we may request includes:

• Identification data (Full name, Tax ID, Date of birth);
• Contact data (Email, Phone/mobile);
• Financial data (Information needed to process payments).

We may also use aggregated and anonymous data for statistical purposes and system improvement.

Sharing with Creators (Streamers)

To ensure transparency and service operation, some data may be shared with the content creator, depending on the payment method:

• PIX: The streamer does not see your personal data.
• Credit Card (Stripe): The streamer sees your name and email.
• Installment Credit Card (Asaas): Used for product sales. The streamer receives name, phone, email, tax ID and address for invoicing and merchandise shipping.

Purpose of Data Use

We use your information to:

• Operate the platform and process transactions;
• Manage your account and provide support;
• Verify your identity and prevent fraud;
• Send important communications about the service.

Cookies and Tracking Technologies

What are they?

Cookies are text files saved on your device that help with navigation and remembering preferences.

How do we use them?

We use cookies to ensure the site works correctly, analyze traffic and personalize your experience.

Categories:

• Essential: Required for the site to open and function.
• Analytics: Help understand how users navigate the site.
• Functional/Authentication: Keep you logged in and remember your settings.

Information Security

We apply strict protocols to protect your data, including:

• Data encryption (SSL);
• Restricted access controls;
• Monitoring against threats and vulnerabilities.

Data Retention

We store your information only for as long as necessary to fulfill the purposes described or to meet legal and regulatory requirements.

Your Rights (LGPD)

You have rights over your personal data, which include:

• Confirmation and Access: To know whether we process your data and have access to it.
• Correction: To request the rectification of incorrect or incomplete data.
• Deletion: To request the deletion of data, subject to legal retention obligations.
• Revocation of Consent: To withdraw permission for data use, where applicable.
• Portability: To receive your data in an accessible format.

Contact Us

For questions about privacy or to exercise your rights, contact our Data Officer at: contato@castcoin.live.